Scare tactics continue as Original Equipment Manufacturers (OEMs) still beat the drum that it’s risky to outsource your maintenance to Third-Party Maintenance (TPM) suppliers. They may even give the illusion of restricted access to parts or skilled field engineers (FEs)....
In our previous article about Right to Repair (R2R), we discussed the growing movement among consumers, governments and businesses to challenge the OEMs about restrictive practices that inhibit end-users or maintenance companies from doing repairs and enhancements to the equipment they own....
Over the last several years, we’ve seen increasing attention to the controversial issue of “Right to Repair”. Many states and now the Federal Government have had complaints primarily from consumers that they are denied the right to repair their own devices, cars, appliances, computers, etc. ...
The Third-Party Maintenance (TPM) market continues substantial growth as channel players search for the best methods of delivering cost-effective services to end-users. The Channel Company (CRN) recently interviewed Ken Peck, the CEO and founder of one of the fastest-growing TPMs, Smart 3rd Party (S3P)....
Turbulent times require reliable and consistent partners. And, if you’re an IT equipment reseller or broker of IT infrastructure products or services, you have likely faced the challenge of navigating industries that are suffering, such as restaurants and hospitality, and industries that are thriving, such...
As you prepare to exercise your freedom of choice, we wanted to share our Partner Bill of Rights. We, the Stakeholders at Smart 3rd Party, are committed to our Partners’ success in growing their TPM Business. Unlike other TPMs, S3P does not have a direct...
The third-party maintenance industry is undoubtedly a niche group. With our own language and terms, knowing what a third-party maintenance company is trying to say can be difficult. To help make sure you have a complete understanding of the terms you may see when researching...
When it comes time to consider a Third-Party Maintenance Provider, it is crucial to carefully analyze your partner options as all TPMs are not the same. Smart 3rd Party is proud to offer a Smart Profits Partner Program that is service-oriented with fair pricing to...
IT hardware is an essential component of business success. Without the right hardware, you cannot track data, help your employees collaborate, create and stay on budget, help clients on time, and successfully navigate many other business processes. Unfortunately, like any technology, it does not last...
Working Toward a Forward-Focused Federal Government Every year, the government awards millions of dollars in federal contracts for IT maintenance and support. The lion’s share is currently going to the OEM, the Original Equipment Manufacturer, even though there is a much less expensive alternative, TPM (Third...