Your Network Infrastructure and the Maintenance that keeps your Network working is critical to your business success. Maintaining your network is a necessity and can be a challenging task. A poorly maintained network can increase downtime, stop employees, and customers from moving business forward and create many problems. Choosing Smart 3rd Party’s dedicated IT team is the most effective way to keep your network up and running smoothly.

Learn more about the many benefits we offer through third-party maintenance (TPM), including savings, streamlined support, ease of service, and more.

What Server Maintenance Solutions Can Smart 3rd Party Offer You?

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A substantial decrease in support and maintenance costs – up to 80% on OEM alike contracts.

Tools

OEM-class support for current and EOSL devises.

Helpdesk

Comprehensive 24/7/365 support; receive a response from our Help Desk within minutes.

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We don’t sell new or used hardware. Our only goal is to keep your current networking equipment up and running smoothly.

ROI

An enhanced ROI on your equipment by extending functioning lives.

Networking

An alternative to TAC.

Engineer

We Have Your Back with the
Best of the Best Escalations Engineers

  • Tier 4 customer support for urgent or complex issues beyond standard break/fix issues.
  • Focused on solid resolution action plans developed by Tier 4 Engineers.
  • OEM class support by former OEM Engineers.

 

And the value will only continue to grow over the course of your network maintenance contract with Smart 3rd Party.

Smart 3rd Party helps clients stay “smart,” giving them the tools, options, planning, support, and consultation to assert the right level of independence from the manufacturers

We’re here for you 24/7 and we’ll never leave you hanging! Here is the full list of all equipment types we can support for your business

We support these network brands

Juniper
Cicso
Brocade

If your server, storage or networking device develops a problem we’re here to solve it!