We deal with IT planning and maintenance issues every day for virtually every type of hardware vendor. Yet when it comes to supporting your storage infrastructure, many IT decisions default to following a 3-5 year warranty cycle or sustaining high post-warranty maintenance costs
A substantial decrease in support and maintenance costs – up to 80% on OEM similar contracts.
OEM-class support for all storage hardware, including equipment declared EOL or EOSL by OEMs.
A single point of contact for all storage hardware support.
Access to a wide range of spare part inventory, ensuring access to the components required.
An enhanced ROI on storage hardware investments by extending functioning lives.
And the value will only continue to grow over the course of your storage hardware maintenance contract with Smart 3rd Party.
Smart 3rd Party helps clients stay “smart,” giving them the tools, options, planning, support, and consultation to assert the right level of independence from the manufacturers
Smart 3rd Party Field Engineers are experts in NetApp, the leader in data insight, access, and control for hybrid cloud environments. Your data is a treasure trove of intelligence about your customer and your business. Harness it, and you can create incredible value across your organization. Lose it, and the day-to-day becomes impossible.
Our NetApp support team members have more than 30 years of combined experience with their products. One member of the Smart 3rd Party team has been working with NetApp for 17 years including 12 years as an escalations engineer handling a variety of issues that cover the solutions spectrum.