Smart 3rd Party is the Smart Solution for Optimizing Your Hardware Maintenance Spend

S3P is an IT hardware maintenance and support company that provides an alternative to costly manufacturer maintenance. We support your IT assets beyond the OEM warranty or service agreement with third party maintenance, which is a safe, smart, price-minded choice without compromising on the quality of support you need. We take pride in delivering customized solutions to help you extend the life cycle of your hardware, all while keeping your bottom line protected. Trust us to provide you with an exceptional customer experience, and we’ll work tirelessly to keep your IT assets running seamlessly. Contact us today to learn how we can help you extend the life cycle of your IT assets and maximize your ROI.


Storage Maintenance

Knowledge and expertise to meet your tech requirements

We help bridge when your warranty ends

Server Maintenance

First-call resolution and the flexibility to react quickly

Moving your business forward no matter what hits it

Network Maintenance

Rapid mobilization to ensure limited downtime

Expertise of Smart 3rd Party
Level 4 Engineers

The key to solving the most complex IT problems is to have a professional Tier 4 SME engineering team. At Smart 3rd Party we have an extensive bench of highly trained, diverse, and talented engineers. Watch the video to learn how our Tier 4 engineers are going above and beyond and going the extra mile to ensure the client’s complete satisfaction.

New Robust Supply Chain Enabling
Superior TPM Parts Delivery

A key element to the delivery process of Third-Party Maintenance is how parts are sourced in combination with logistically how parts are delivered. At Smart 3rd Party we have 3 levels of parts availability. One, onsite spares. Two, forward stocking locations. Three, same day Air Courier. Watch the video to better understand our process.

“Gartner has seen very few customers look to move equipment back to OEM maintenance once it has been moved to a TPM because overall satisfaction with TPMs is good and the savings are dramatic.”

Source: Gartner Market Guide for Data Center and Network Third-Party Hardware Maintenance, Published 29 August 2019


Cisco Networks
Sun Oracle
Juniper Networks

Advanced Strategies and Tactics of Selling Third Party Maintenance Webinar

Partners need a battle plan when they head into the marketplace looking to add new customers as part of a simplified sales process. There are many frustrations that push customers to need third-party maintenance (TPM), and it’s up to partners to help them save money and deliver the best service possible.

Why do businesses need to add TPM? How can partners provide high-end TPM as part of their sales portfolio at an affordable price? Why is Smart 3rd Party the best choice for ensuring TPM is delivered with the best service and flexibility?