Ken Peck | Smart 3rd Party - IT Support & Maintenance Specialist

16 Jul Information Sources Help Understand Third Party Maintenance

Posted at 15:51h in Blog by Ken Peck 0 Comments

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I’m sure we are all aware of Gartner, the top IT industry analyst firm. Gartner analysts Christine Tenneson and Stanley Zaffos are experts in TPM, and have led many studies about this market and the services available. Of the other analyst organizations, IDC, Forrester, and...

28 Mar The Reality of Third Party Maintenance

Posted at 13:08h in Blog by Ken Peck 0 Comments

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CIOs and IT managers are under extreme pressure to reduce IT infrastructure costs. There are solutions, and one of them is one you may not know about until now: third party maintenance (TPM). Put simply, TPM offers an alternative to original equipment...