Solutions for IT Maintenance & Support

05 Oct IT Vendors Say That OEM Maintenance is Necessary to Ensure Full Support…Is this True?

Posted at 14:42h in Blog by Ken Peck 0 Comments

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Scare tactics continue as Original Equipment Manufacturers (OEMs) still beat the drum that it’s risky to outsource your maintenance to Third-Party Maintenance (TPM) suppliers. They may even give the illusion of restricted access to parts or skilled field engineers (FEs)....

30 Sep Gartner Right to Repair Initiative Part 2

Posted at 14:37h in Blog by Anastasia 0 Comments

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In our previous article about Right to Repair (R2R), we discussed the growing movement among consumers, governments and businesses to challenge the OEMs about restrictive practices that inhibit end-users or maintenance companies from doing repairs and enhancements to the equipment they own....