IBM Case Study

US based MSP that owns their data center specializing in hosting IBM zSystems mainframes and the entire IBM family of servers x, p, i and z requires a Third-Party Maintenance Company with deep knowledge of IBM servers and storage. The previous maintenance provider lacked in-depth knowledge of IBM and zSystems mainframes resulting in slow resolution and multiple unresolved issues. Download this case study to learn how Smart 3rd Party resolved the open issues plus provided ongoing maintenance and support at the level required.