IDC Analyst Brief 2024

The Business Value of Third-Party Support Providers

In today’s fast-paced IT landscape, managing costs without compromising performance is more critical than ever. Our analyst brief, The Business Value of Third-Party Support Providers, explores how third-party maintenance (TPM) can help organizations achieve significant cost savings, extend the lifecycle of IT assets, and simplify support processes. Backed by industry-leading research, this report provides detailed insights into why enterprises are increasingly turning to TPM as a strategic advantage. Whether you’re looking to optimize your IT budget, reduce vendor dependency, or ensure consistent support for legacy hardware, this report delivers the key data points and strategies you need. Download your free copy today to gain a competitive edge and revolutionize your IT support approach!

At A Glance

  • Key Stats: 81% of the 1,087 companies recently surveyed by IDC said they would use a TPM in the future.
  • Key Takeaways: Using TPM providers can be key to reducing operating expense spend while providing the support experience you expect.

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