Your network infrastructure is the backbone of your business, and network maintenance support is essential to keeping it running smoothly. A poorly maintained network can result in costly downtime, reduced employee productivity, and customer service disruptions. That’s why Smart 3rd Party offers comprehensive network support and maintenance services to keep your systems operational and efficient.

By choosing Smart 3rd Party, you ensure proactive monitoring, rapid issue resolution, and expert maintenance, all while reducing costs compared to OEM contracts.

Learn more about the many benefits we offer through third-party maintenance (TPM), including savings, streamlined support, ease of service, and more.

What Network Maintenance Solutions Can Smart 3rd Party Offer You?

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Significant cost savings—reduce network support and maintenance expenses by up to 80% compared to OEM contracts

Tools

OEM-class support for both current and End-of-Service-Life (EOSL) devices.

Helpdesk

24/7/365 network maintenance support, with rapid response from our Help Desk within minutes.

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Vendor-neutral expertise—we focus solely on optimizing your existing network infrastructure, without selling new or used hardware.

ROI

Maximized ROI—extend the life of your networking equipment, ensuring peak performance.

Networking

A flexible alternative to OEM Technical Assistance Centers (TAC), offering personalized, high-quality service.

Engineer

We Have Your Back with a
Expert Network Support Backed by Tier 4 Engineers

We provide top-tier network support and maintenance, backed by the industry’s most skilled escalation engineers:

  • Tier 4 support for urgent or complex issues beyond standard break/fix resolutions.
  • Strategic resolution plans developed by highly trained Tier 4 Engineers.
  • OEM-class expertise, delivered by former OEM engineers with extensive hands-on experience.

With Smart 3rd Party, the value of your network maintenance support contract continues to grow, ensuring long-term reliability and cost-effectiveness.

Stay in Control with Smart 3rd Party’s Network Support and Maintenance

At Smart 3rd Party, we empower businesses with proactive planning, expert consultation, and comprehensive network support and maintenance. Instead of being forced into premature hardware upgrades dictated by OEMs, our flexible maintenance solutions ensure long-term reliability without excessive costs.

Let’s keep your network strong, efficient, and future-ready—contact us today to learn more!

We’re here for you 24/7 and we’ll never leave you hanging! Here is the full list of all equipment types we can support for your business

We support these network brands

Juniper
Cicso 3rd Party Support
Brocade
Dell 3rd Party Support

If your server, storage or networking device develops a problem we’re here to solve it!