Who We Are

What we do:

Smart 3rd Party is an IT company offering support and maintenance for Networking, Storage & Servers to all businesses interested in cutting their costs.

We first started our business in November 2004 and the reason it keeps growing today is that we always strive to provide:

  • Quality support at a price point designed to win
  • Fast turn times on quotes
  • Flexibility on agreements
  • Easy to do business with philosophy doing the “right thing”

Smart 3rd Party’s 24×7 Smart Help Desk is located domestically in Madison Wisconsin.

How we got here:

When we first started almost 11 years ago we focused on providing support for Networking (i.e. Cisco). Carefully monitoring the needs of our clients inspired us to add maintenance for Storage ( i.e. NetApp, EMC) and Servers (IBM, HP, Dell and more). As we expanded, we changed our name to Smart 3rd Party on March 8, 2013 so that it reflects our complete offering range.

Ten years ago third parties primarily competed primarily with the manufacturer, but through the years acceptance has grown in the marketplace and today 3rd Party Maintainers are accepted as a safe alternative to the manufactures overpriced maintenance and support.  The business has evolved to where now we compete with other 3rd Party Maintainers more often than not.  We know that price is the number one driver when an organization makes the decision to move to a 3rd Party. This is why we are committed to delivering the optimum quality-price balance in our industry and this commitment is the foundation of our success.

We are proud to say our Tier 4 Engineering Team hold many certifications including:

  • NCIE NetApp Certified Implementation Engineer
  • NCDA NetApp Certified Data Administrator
  • NCSA NetApp Certified Storage Associate
  • CCIE Cisco Certified Internetworking  Expert
  • CCIE-R/S Cisco Certified Internetworking  Expert Routing and Switching
  • CCDE Cisco Certified Design Expert
  • EMC Clariion IE Expert
  • EMC Clariion IE Specialist
  • EMC VNX Expert
  • EMC VNX Unified
  • EMC SI2 Technical Architect

How we can work together:

If you are in need of a 3rd Party Maintenance provider for Networking, Storage & Servers and require  drastically reducing costs we offer a “price to win” strategy, so you can invest your money in something better – you are in the right place!

The best way to start the process of working with us is to contact us via e-mail or phone. During our first conversations we will discuss your needs and our team will provide you with a quote shortly.

At Smart 3rd Party Better Service, Even Better Price.

We are looking forward to hearing from you.